Shippo incident

Elevated error rate on Deutsche Post Tracking

Resolved after 5 hours 2 minutes, affecting Deutsche Post, on January 23, 2026.

investigating Jan 23, 2026, 10:11 PM UTC

We have detected an elevated error rate from Deutsche Tracking API. Our team has contacted the carrier and we are monitoring the situation. During this time, tracking updates may be delayed but will be sent once the carrier’s API is restored

Started
Jan 23, 2026, 10:11 PM UTC
Resolved
Jan 24, 2026, 03:14 AM UTC
Duration
5h 2m
Detected by Pingoru
Jan 23, 2026, 10:11 PM UTC

Affected components

Deutsche Post

Update timeline

  1. investigating Jan 23, 2026, 10:11 PM UTC

    We have detected an elevated error rate from Deutsche Tracking API. Our team has contacted the carrier and we are monitoring the situation. During this time, tracking updates may be delayed but will be sent once the carrier’s API is restored

  2. resolved Jan 24, 2026, 03:14 AM UTC

    This incident has been resolved.

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