Shippo incident

Elevated error rate on FedEx API services

Resolved after 3 hours 32 minutes, affecting FedEx, on January 29, 2026.

identified Jan 29, 2026, 05:19 PM UTC

FedEx confirmed they are having outage on their end and their technical team working for the fix no ETA available yet

Started
Jan 29, 2026, 05:18 PM UTC
Resolved
Jan 29, 2026, 08:51 PM UTC
Duration
3h 32m
Detected by Pingoru
Jan 29, 2026, 05:18 PM UTC

Affected components

FedEx

Update timeline

  1. investigating Jan 29, 2026, 05:18 PM UTC

    We have detected an elevated error rate from FedEx API. Our team has contacted the carrier and we are monitoring the situation. During this time, transaction might get failed you can retry once the carrier's API is restored.

  2. identified Jan 29, 2026, 05:19 PM UTC

    FedEx confirmed they are having outage on their end and their technical team working for the fix no ETA available yet

  3. resolved Jan 29, 2026, 08:51 PM UTC

    This incident has been resolved.

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