Shippo incident

Elevated error rate on FedEx Tracking API

Resolved after 8 hours 21 minutes, affecting FedEx, on January 30, 2026.

investigating Jan 30, 2026, 02:26 PM UTC

We have detected an elevated error rate from FedEx Tracking API. Our team has contacted the carrier and we are monitoring the situation. During this time, tracking updates may be delayed but will be sent once the carrier’s API is restored

Started
Jan 30, 2026, 02:26 PM UTC
Resolved
Jan 30, 2026, 10:48 PM UTC
Duration
8h 21m
Detected by Pingoru
Jan 30, 2026, 02:26 PM UTC

Affected components

FedEx

Update timeline

  1. investigating Jan 30, 2026, 02:26 PM UTC

    We have detected an elevated error rate from FedEx Tracking API. Our team has contacted the carrier and we are monitoring the situation. During this time, tracking updates may be delayed but will be sent once the carrier’s API is restored

  2. resolved Jan 30, 2026, 10:48 PM UTC

    This incident has been resolved.

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