Shippo incident

Elevated error rate on Deutsche Post Tracking Service

Resolved after 1 hour 23 minutes, affecting Deutsche Post, on February 18, 2026.

investigating Feb 18, 2026, 11:23 AM UTC

We’ve detected an elevated error rate from Deutsche Post. The carrier has confirmed they are currently experiencing an issue impacting Tracking service, and we’re actively monitoring the situation. During this time, updates may be delayed but will be sent once the carrier's API is restored.

Started
Feb 18, 2026, 11:23 AM UTC
Resolved
Feb 18, 2026, 12:46 PM UTC
Duration
1h 23m
Detected by Pingoru
Feb 18, 2026, 11:23 AM UTC

Affected components

Deutsche Post

Update timeline

  1. investigating Feb 18, 2026, 11:23 AM UTC

    We’ve detected an elevated error rate from Deutsche Post. The carrier has confirmed they are currently experiencing an issue impacting Tracking service, and we’re actively monitoring the situation. During this time, updates may be delayed but will be sent once the carrier's API is restored.

  2. resolved Feb 18, 2026, 12:46 PM UTC

    This incident has been resolved.

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