Shippo incident

Intermittent USPS API Outage on multiple API

Resolved after 1 hour 10 minutes, affecting USPS, on April 2, 2026.

monitoring Apr 02, 2026, 07:50 PM UTC

USPS integration is currently degraded. Customers using standalone tracking may experience delayed tracking updates, and international label generation is also degraded. We are actively monitoring the issue and will keep you posted with any further updates.

Started
Apr 02, 2026, 07:09 PM UTC
Resolved
Apr 02, 2026, 08:19 PM UTC
Duration
1h 10m
Detected by Pingoru
Apr 02, 2026, 07:09 PM UTC

Affected components

USPS

Update timeline

  1. investigating Apr 02, 2026, 07:09 PM UTC

    We are currently experiencing issues with USPS affecting multiple USPS APIs. USPS has acknowledged the issue and their support teams are actively investigating. We are closely monitoring the situation and will provide updates as soon as more information becomes available.

  2. investigating Apr 02, 2026, 07:18 PM UTC

    We are continuing to investigate this issue.

  3. monitoring Apr 02, 2026, 07:46 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. monitoring Apr 02, 2026, 07:50 PM UTC

    USPS integration is currently degraded. Customers using standalone tracking may experience delayed tracking updates, and international label generation is also degraded. We are actively monitoring the issue and will keep you posted with any further updates.

  5. resolved Apr 02, 2026, 08:19 PM UTC

    This incident has been resolved.

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