Shippo incident

Elevated Error Rates Across Shippo Services

Resolved after 40 minutes, affecting Shippo REST API and Shippo Web Dashboard and 1 more, on April 16, 2026.

monitoring Apr 16, 2026, 11:16 PM UTC

We've seen the error rates subside and systems are operating normally. We'll continue to monitor

Started
Apr 16, 2026, 10:44 PM UTC
Resolved
Apr 16, 2026, 11:25 PM UTC
Duration
40m
Detected by Pingoru
Apr 16, 2026, 10:44 PM UTC

Affected components

Shippo REST APIShippo Web DashboardShippo Platform API

Update timeline

  1. investigating Apr 16, 2026, 10:44 PM UTC

    We're seeing elevated error rates across Shippo's services. We're actively investigating and will post updates soon.

  2. monitoring Apr 16, 2026, 11:16 PM UTC

    We've seen the error rates subside and systems are operating normally. We'll continue to monitor

  3. resolved Apr 16, 2026, 11:25 PM UTC

    This incident has been resolved.

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