Shippo incident

Degraded Orders Page Performance

Resolved after 1 hour 1 minute, affecting Shippo Web Dashboard, on June 26, 2026.

investigating Jun 26, 2026, 04:34 AM UTC

We are currently investigating an issue causing intermittent degradation of the Orders page in the Shippo web application. Some customers may experience empty or incomplete order listings while using the Orders page. Our team is actively investigating the issue and working to restore full functionality as quickly as possible. We will provide another update as soon as more information becomes available.

Started
Jun 26, 2026, 04:34 AM UTC
Resolved
Jun 26, 2026, 05:36 AM UTC
Duration
1h 1m
Detected by Pingoru
Jun 26, 2026, 04:34 AM UTC

Affected components

Shippo Web Dashboard

Update timeline

  1. investigating Jun 26, 2026, 04:34 AM UTC

    We are currently investigating an issue causing intermittent degradation of the Orders page in the Shippo web application. Some customers may experience empty or incomplete order listings while using the Orders page. Our team is actively investigating the issue and working to restore full functionality as quickly as possible. We will provide another update as soon as more information becomes available.

  2. resolved Jun 26, 2026, 05:36 AM UTC

    This incident has been resolved.

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