Shippo incident

Elevated error rate on Australia Post Transaction and tracking

Resolved after 1 hour, affecting Australia Post, on June 19, 2026.

monitoring Jun 19, 2026, 07:25 AM UTC

A fix has been implemented and we are monitoring the results.

Started
Jun 19, 2026, 07:07 AM UTC
Resolved
Jun 19, 2026, 08:07 AM UTC
Duration
1h
Detected by Pingoru
Jun 19, 2026, 07:07 AM UTC

Affected components

Australia Post

Update timeline

  1. investigating Jun 19, 2026, 07:07 AM UTC

    We are currently experiencing elevated errors with the Australia Post transaction and tracking services. The carrier is experiencing an outage on their end. During this time, customers may be unable to create labels, and tracking updates may be delayed but will be sent once the carrier’s API is restored

  2. monitoring Jun 19, 2026, 07:25 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Jun 19, 2026, 08:07 AM UTC

    This incident has been resolved.

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