Resolved after 3 hours 31 minutes, affecting Deutsche Post, on June 2, 2026.
Customers attempting to purchase Deutsche Post labels through Shippo may see intermittent errors. We have observed intermittent failures of label purchase calls returning errors since 12:28 UTC, and the issue has persisted for over 80 minutes. The source is upstream at Deutsche Post's API. Other Shippo services and other carriers are not affected.
Affected components
Update timeline
- investigating Jun 02, 2026, 02:11 PM UTC
Customers attempting to purchase Deutsche Post labels through Shippo may see intermittent errors. We have observed intermittent failures of label purchase calls returning errors since 12:28 UTC, and the issue has persisted for over 80 minutes. The source is upstream at Deutsche Post's API. Other Shippo services and other carriers are not affected.
- resolved Jun 02, 2026, 05:42 PM UTC
This incident has been resolved.
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