Shippo incident

Deutsche Post Transaction API Outage

Resolved after 54 minutes, affecting Deutsche Post, on September 27, 2026.

investigating Sep 27, 2026, 06:20 PM UTC

Hi Team, we are currently observing an elevated error rate on Deutsche Post's Transaction API. Label generation will be unavailable; tracking and rating are not impacted. We have reached out to Deutsche Post and are actively monitoring the situation. We will provide a further update as soon as we receive one from the carrier.

Started
Sep 27, 2026, 06:20 PM UTC
Resolved
Sep 27, 2026, 07:15 PM UTC
Duration
54m
Detected by Pingoru
Sep 27, 2026, 06:20 PM UTC

Affected components

Deutsche Post

Update timeline

  1. investigating Sep 27, 2026, 06:20 PM UTC

    Hi Team, we are currently observing an elevated error rate on Deutsche Post's Transaction API. Label generation will be unavailable; tracking and rating are not impacted. We have reached out to Deutsche Post and are actively monitoring the situation. We will provide a further update as soon as we receive one from the carrier.

  2. resolved Sep 27, 2026, 07:15 PM UTC

    This incident has been resolved.

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