Resolved after 1 hour 8 minutes, affecting Canada Post, on September 25, 2026.
Hi Team, we are currently observing an elevated error rate on Canada Post's Shipment API. Rate quotes are affected, and label generation may fail downstream. We have reached out to Canada Post and are actively monitoring the situation. We will provide a further update as soon as we receive one from the carrier.
Affected components
Update timeline
- investigating Sep 25, 2026, 08:08 AM UTC
Hi Team, we are currently observing an elevated error rate on Canada Post's Shipment API. Rate quotes are affected, and label generation may fail downstream. We have reached out to Canada Post and are actively monitoring the situation. We will provide a further update as soon as we receive one from the carrier.
- resolved Sep 25, 2026, 09:17 AM UTC
This incident has been resolved.
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