Shippo incident

Axlehire Shipment and Tracking Outage

Resolved after 2 hours 58 minutes, affecting Axlehire, on September 24, 2026.

investigating Sep 24, 2026, 08:51 AM UTC

We are experiencing an interruption in Axlehire tracking events from the carrier and Shipment service. Our team has reached out to them and is actively monitoring the situation. During this time, tracking updates and Rating service will be delayed but will be sent once the carrier's API is restored.

Started
Sep 24, 2026, 08:51 AM UTC
Resolved
Sep 24, 2026, 11:49 AM UTC
Duration
2h 58m
Detected by Pingoru
Sep 24, 2026, 08:51 AM UTC

Affected components

Axlehire

Update timeline

  1. investigating Sep 24, 2026, 08:51 AM UTC

    We are experiencing an interruption in Axlehire tracking events from the carrier and Shipment service. Our team has reached out to them and is actively monitoring the situation. During this time, tracking updates and Rating service will be delayed but will be sent once the carrier's API is restored.

  2. resolved Sep 24, 2026, 11:49 AM UTC

    This incident has been resolved.

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