Shippo incident

Axlehire tracking disruptions

Resolved after 1 day 19 hours, affecting Axlehire, on September 20, 2026.

investigating Sep 20, 2026, 12:17 PM UTC

We are experiencing an interruption in Axlehire tracking events from the carrier. Our team has reached out to them and is actively monitoring the situation. During this time, tracking updates may be delayed but will be sent once the carrier's API is restored.

Started
Sep 20, 2026, 12:17 PM UTC
Resolved
Sep 22, 2026, 08:09 AM UTC
Duration
1d 19h
Detected by Pingoru
Sep 20, 2026, 12:17 PM UTC

Affected components

Axlehire

Update timeline

  1. investigating Sep 20, 2026, 12:17 PM UTC

    We are experiencing an interruption in Axlehire tracking events from the carrier. Our team has reached out to them and is actively monitoring the situation. During this time, tracking updates may be delayed but will be sent once the carrier's API is restored.

  2. resolved Sep 22, 2026, 08:09 AM UTC

    The issue has been resolved and the service is now operational.

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