Shippo incident

Web App – Labels not visible in shipments tab

Resolved after 7 hours 1 minute, affecting Shippo Web Dashboard, on September 17, 2026.

investigating Sep 17, 2026, 08:53 PM UTC

We’re seeing an issue where some users may be unable to see their labels in the Shipments tab of the Web App. Our team is actively investigating and working toward a resolution. We’ll provide another update as soon as we have more information.

Started: Sep 17, 2026, 08:53 PM UTC
Resolved: Sep 18, 2026, 03:55 AM UTC
Duration: 7h 1m
Detected by Pingoru: Sep 17, 2026, 08:53 PM UTC

Affected components

Shippo Web Dashboard

Update timeline

investigating Sep 17, 2026, 08:53 PM UTC

We’re seeing an issue where some users may be unable to see their labels in the Shipments tab of the Web App. Our team is actively investigating and working toward a resolution. We’ll provide another update as soon as we have more information.
resolved Sep 18, 2026, 03:55 AM UTC

This incident has been resolved.

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