Shippo incident

Elevated error rate USPS Manifest generation

Resolved after 6 hours 44 minutes, affecting USPS, on September 16, 2026.

monitoring Sep 16, 2026, 08:48 AM UTC

The USPS team has deployed a fix and the service has started recovering. We’re closely monitoring the service and will keep posted with further updates.

Started
Sep 16, 2026, 04:25 AM UTC
Resolved
Sep 16, 2026, 11:09 AM UTC
Duration
6h 44m
Detected by Pingoru
Sep 16, 2026, 04:25 AM UTC

Affected components

USPS

Update timeline

  1. investigating Sep 16, 2026, 04:25 AM UTC

    Hi team, we’re currently seeing an elevated error rate affecting USPS Manifest generation. We've reached out to carrier and working to resolve it. We’ll keep you posted with further updates.

  2. monitoring Sep 16, 2026, 08:47 AM UTC

    The USPS team has deployed a fix and the service has started recovering. We’re closely monitoring the service and will keep posted with further updates.

  3. monitoring Sep 16, 2026, 08:48 AM UTC

    The USPS team has deployed a fix and the service has started recovering. We’re closely monitoring the service and will keep posted with further updates.

  4. resolved Sep 16, 2026, 11:09 AM UTC

    The issue has been resolved, and the service is now operational.

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