Shippo incident

Elevated error rate on UPS Shipment API

Resolved after 8 hours 35 minutes, affecting UPS, on September 5, 2026.

investigating Sep 05, 2026, 09:38 AM UTC

We’re seeing elevated error rates for the UPS Shipment API and it's affecting Rating service. We've reached out to the carrier and are actively monitoring the status of this issue and will provide further updates soon.

Started
Sep 05, 2026, 09:38 AM UTC
Resolved
Sep 05, 2026, 06:13 PM UTC
Duration
8h 35m
Detected by Pingoru
Sep 05, 2026, 09:38 AM UTC

Affected components

UPS

Update timeline

  1. investigating Sep 05, 2026, 09:38 AM UTC

    We’re seeing elevated error rates for the UPS Shipment API and it's affecting Rating service. We've reached out to the carrier and are actively monitoring the status of this issue and will provide further updates soon.

  2. resolved Sep 05, 2026, 06:13 PM UTC

    This incident has been resolved.

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