Shippeo incident

[INCIDENT] Processing latency impacting flows-in and flows-out

Resolved after 14 minutes, affecting API and EDI, on June 4, 2026.

identified Jun 04, 2026, 02:03 PM UTC

Dear users, Since 15:00 CEST, an issue is affecting the processing of flows-in and transmission of flows-out. Our technical team has implemented a fix to mitigate the delay and is currently monitoring the situation. We appreciate your understanding and patience on this matter. -- Chers utilisateurs, Un problème affecte le traitement des flux entrants et la transmission des flux sortants depuis 15h. Notre équipe technique a déployé un correctif pour diminuer le délai et surveille actuellement la situation. Merci pour votre compréhension.

Started
Jun 04, 2026, 02:03 PM UTC
Resolved
Jun 04, 2026, 02:17 PM UTC
Duration
14m
Detected by Pingoru
Jun 04, 2026, 02:03 PM UTC

Affected components

APIEDI

Update timeline

  1. identified Jun 04, 2026, 02:03 PM UTC

    Dear users, Since 15:00 CEST, an issue is affecting the processing of flows-in and transmission of flows-out. Our technical team has implemented a fix to mitigate the delay and is currently monitoring the situation. We appreciate your understanding and patience on this matter. -- Chers utilisateurs, Un problème affecte le traitement des flux entrants et la transmission des flux sortants depuis 15h. Notre équipe technique a déployé un correctif pour diminuer le délai et surveille actuellement la situation. Merci pour votre compréhension.

  2. resolved Jun 04, 2026, 02:17 PM UTC

    This incident has been resolved.

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