Resolved after 10 hours 28 minutes, affecting Web platform and API and 1 more, on October 2, 2026.
A fix has been implemented and we are monitoring the results.
Affected components
Update timeline
- investigating Oct 02, 2026, 09:37 AM UTC
Dear users, We are currently experiencing technical difficulties affecting login and platform access. Our team is actively working to resolve these issues and restore full functionality. Thank you for your patience and understanding. ------ Chers utilisateurs, Nous rencontrons actuellement des difficultés techniques affectant la connexion et l'accès à la plateforme. Notre équipe technique travaille activement à résoudre ces problèmes et à rétablir toutes les fonctionnalités. Nous vous remercions de votre patience et de votre compréhension.
- investigating Oct 02, 2026, 09:45 AM UTC
We are continuing to investigate this issue.
- investigating Oct 02, 2026, 12:49 PM UTC
We are continuing to investigate this issue.
- monitoring Oct 02, 2026, 03:26 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Oct 02, 2026, 08:05 PM UTC
This incident has been resolved.
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