Shippeo incident
[INCIDENT] Web Platform Accessibility for isolated users
Resolved after 1 hour 58 minutes, affecting Web platform, on June 11, 2026.
The issue has been identified and a fix is being implemented.
Affected components
Update timeline
- investigating Jun 11, 2026, 07:37 AM UTC
Dear users, The web platform has been inaccessible since June 10th evening for some users. Our technical team has identified the root cause, and a fix will be developed to resolve this incident promptly. Further updates will be provided within the hour. We appreciate your patience and understanding. --- Chers utilisateurs, La plateforme web est inaccessible depuis le 10 juin fin de journée pour certains utilisateurs. Notre équipe technique a identifié la cause, et un correctif sera développé pour résoudre cet incident rapidement. Plus d'informations seront fournies dans les prochaines heures. Nous vous remercions de votre patience et de votre compréhension.
- identified Jun 11, 2026, 07:49 AM UTC
The issue has been identified and a fix is being implemented.
- resolved Jun 11, 2026, 09:35 AM UTC
This incident has been resolved.
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