Shippeo incident

[INCIDENT] Transmission delays on Ocean ETA

Resolved after 23 hours 35 minutes, affecting ETA Availability and EDI, on June 14, 2026.

investigating Jun 14, 2026, 08:05 AM UTC

Dear users, We have identified an issue affecting the dispatch of ETA updates event for Ocean shipments, resulting in delay and/or missing ETA predictions for Ocean containers on your end since June 12th, 2026 evening. Our engineering team has been alerted and a thorough investigation will be conducted to identify the root cause. We will keep you informed on our progress.

Started
Jun 14, 2026, 08:05 AM UTC
Resolved
Jun 15, 2026, 07:41 AM UTC
Duration
23h 35m
Detected by Pingoru
Jun 14, 2026, 08:05 AM UTC

Affected components

ETA AvailabilityEDI

Update timeline

  1. investigating Jun 14, 2026, 08:05 AM UTC

    Dear users, We have identified an issue affecting the dispatch of ETA updates event for Ocean shipments, resulting in delay and/or missing ETA predictions for Ocean containers on your end since June 12th, 2026 evening. Our engineering team has been alerted and a thorough investigation will be conducted to identify the root cause. We will keep you informed on our progress.

  2. resolved Jun 15, 2026, 07:41 AM UTC

    This incident has been resolved.

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