Shippeo incident

[INCIDENT] - Shippeo Mobile App: Tour search function and tracking link pairing unavailable

Resolved after 1 hour 36 minutes, affecting Mobile application, on June 22, 2026.

monitoring Jun 22, 2026, 03:09 PM UTC

A fix has been implemented and the Tour search and tracking link pairing functionalities are operational. We are monitoring the situation.

Started
Jun 22, 2026, 02:59 PM UTC
Resolved
Jun 22, 2026, 04:36 PM UTC
Duration
1h 36m
Detected by Pingoru
Jun 22, 2026, 02:59 PM UTC

Affected components

Mobile application

Update timeline

  1. identified Jun 22, 2026, 02:59 PM UTC

    We are currently aware of an issue affecting the Shippeo mobile application. Some users may be experiencing difficulties searching for shipments within the app, as well as pairing via tracking links. Our team has identified the issue and is actively working on a fix.

  2. monitoring Jun 22, 2026, 03:09 PM UTC

    A fix has been implemented and the Tour search and tracking link pairing functionalities are operational. We are monitoring the situation.

  3. resolved Jun 22, 2026, 04:36 PM UTC

    The incident has been resolved. The mobile app services operate as expected.

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