Resolved after 46 minutes, affecting FedEx US, on May 13, 2026.
A fix has been implemented and we are monitoring the results.
Affected components
FedEx US
Update timeline
- identified May 13, 2026, 06:29 PM UTC
We are aware of an outage with FedEx's API that is resulting in 500 errors in response to certain requests, including label generation requests.
- monitoring May 13, 2026, 06:50 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved May 13, 2026, 07:16 PM UTC
This incident has been resolved.
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