Resolved after 23 hours 46 minutes, affecting ShipEngine API and ShipEngine.com (website) and 1 more, on October 20, 2025.
ShipStation API is currently experiencing performance issues due to an ongoing AWS service issue. We are actively monitoring their status and its impact on our platform. We will provide updates as they become available. Thank you for your patience. You can view the AWS Health Dashboard here: https://health.aws.amazon.com/health/status?path=service-history
Affected components
Update timeline
- identified Oct 20, 2025, 03:48 PM UTC
ShipStation API is currently experiencing performance issues due to an ongoing AWS service issue. We are actively monitoring their status and its impact on our platform. We will provide updates as they become available. Thank you for your patience. You can view the AWS Health Dashboard here: https://health.aws.amazon.com/health/status?path=service-history
- resolved Oct 21, 2025, 03:35 PM UTC
This incident has been resolved.
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