Resolved after 6 hours 37 minutes, affecting Chat Support, on March 21, 2025.
There is currently a technical issue preventing most chat messaged from reaching the support team via in-dashboard chat. We are currently working to correct this issue to restore chat capabilities. In the meantime the support team may be reached at [email protected]
Affected components
Update timeline
- investigating Mar 21, 2025, 03:40 PM UTC
There is currently a technical issue preventing most chat messaged from reaching the support team via in-dashboard chat. We are currently working to correct this issue to restore chat capabilities. In the meantime the support team may be reached at [email protected]
- resolved Mar 21, 2025, 10:17 PM UTC
This incident has been resolved.
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