Resolved after 1 hour 26 minutes, affecting ShipEngine API, on June 3, 2025.
A fix has been implemented and we are monitoring the results.
Affected components
ShipEngine API
Update timeline
- investigating Jun 03, 2025, 02:24 PM UTC
We are currently investigating long response times and 5xx responses returned for attempts to validate addresses in ShipEngine.
- monitoring Jun 03, 2025, 03:02 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Jun 03, 2025, 03:51 PM UTC
This incident has been resolved.
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