Resolved after 1 hour 55 minutes, affecting ShipEngine API, on June 23, 2025.
A fix has been implemented and we are monitoring the results
Affected components
ShipEngine API
Update timeline
- investigating Jun 23, 2025, 05:50 PM UTC
We are currently investigating reports of a higher than normal frequency of timeouts encountered when attempting to get rates.
- monitoring Jun 23, 2025, 06:21 PM UTC
A fix has been implemented and we are monitoring the results
- resolved Jun 23, 2025, 07:46 PM UTC
This incident has been resolved.
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