Resolved after 10 hours 55 minutes, affecting Purolator Canada, on August 1, 2025.
The error " The request failed with HTTP status 401: Unauthorized." continues to be observed intermittently during some instances of Purolator label creation.
Affected components
Purolator Canada
Update timeline
- investigating Aug 01, 2025, 12:02 PM UTC
The error " The request failed with HTTP status 401: Unauthorized." continues to be observed intermittently during some instances of Purolator label creation.
- resolved Aug 01, 2025, 09:57 PM UTC
This incident has been resolved.
Your product runs on more than ShipEngine
Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.
Amazon Web Services