SheerID incident

Verification delays for uploaded documents

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Resolved after 1 hour 30 minutes, on October 15, 2025.

resolved Oct 16, 2025, 12:19 AM UTC

An incident occurred that resulted in delays for verifications utilizing uploaded documents. This incident has been resolved. Approximate impact period: 20:45–22:00 UTC on October 15th, 2025

Started
Oct 15, 2025, 08:30 PM UTC
Resolved
Oct 15, 2025, 10:00 PM UTC
Duration
1h 30m
Detected by Pingoru
Oct 15, 2025, 08:30 PM UTC

Update timeline

  1. resolved Oct 16, 2025, 12:19 AM UTC

    An incident occurred that resulted in delays for verifications utilizing uploaded documents. This incident has been resolved. Approximate impact period: 20:45–22:00 UTC on October 15th, 2025

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