SheerID incident

Student data source: temporary disruption

Resolved after 2 hours 36 minutes, affecting Student programs, on December 18, 2024.

monitoring Dec 18, 2024, 03:49 PM UTC

A data source supporting Student Segments is experiencing issues. All other services, including our document review service and other data providers, will be performing as expected.

Started
Dec 18, 2024, 03:49 PM UTC
Resolved
Dec 18, 2024, 06:26 PM UTC
Duration
2h 36m
Detected by Pingoru
Dec 18, 2024, 03:49 PM UTC

Affected components

Student programs

Update timeline

  1. monitoring Dec 18, 2024, 03:49 PM UTC

    A data source supporting Student Segments is experiencing issues. All other services, including our document review service and other data providers, will be performing as expected.

  2. resolved Dec 18, 2024, 06:26 PM UTC

    This incident has been resolved.

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