SheerID incident
Service disruption: increased verification latency and reporting issues
Minor Vendor's status page →
Resolved after 20 hours 32 minutes, affecting API and MySheerID and 1 more, on June 12, 2025.
This incident has been resolved. All SheerID features and services have returned to normal functionality.
Affected components
APIMySheerIDReportingStudent programsMilitary programsFirst Responder programsFaculty programsMedical programs
Update timeline
- investigating Jun 12, 2025, 07:20 PM UTC
A service provider is experiencing outages that may impact SheerID verification latency, reporting within MySheerID, and potentially other services. This incident is being closely monitored for resolution.
- resolved Jun 13, 2025, 03:53 PM UTC
This incident has been resolved. All SheerID features and services have returned to normal functionality.
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