Resolved after 4 hours 2 minutes, affecting Student programs and Military programs and 1 more, on July 17, 2025.
We are investigating reports of increased verification latency across multiple program types. Some customers may notice delays when submitting verification requests. All other platform features and functions remain operational.
Affected components
Student programsMilitary programsFirst Responder programsFaculty programsMedical programs
Update timeline
- investigating Jul 17, 2025, 08:08 PM UTC
We are investigating reports of increased verification latency across multiple program types. Some customers may notice delays when submitting verification requests. All other platform features and functions remain operational.
- resolved Jul 18, 2025, 12:11 AM UTC
This incident has been resolved.
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