Resolved after 1 hour 18 minutes, affecting MySheerID, on August 20, 2025.
There is partial degradation to the MySheerID Customer Service Search functionality where it may return an error. We've identified the issue and are working towards resolution.
Affected components
MySheerID
Update timeline
- identified Aug 20, 2025, 08:45 PM UTC
There is partial degradation to the MySheerID Customer Service Search functionality where it may return an error. We've identified the issue and are working towards resolution.
- resolved Aug 20, 2025, 10:04 PM UTC
This incident has been resolved.
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