SheerID incident

MySheerID Reporting Down

Resolved after 1 day 2 hours, affecting Reporting, on September 15, 2025.

resolved Sep 16, 2025, 07:43 PM UTC

This incident has been resolved. We suggest re-running any reports you had stuck in pending

Started
Sep 15, 2025, 05:33 PM UTC
Resolved
Sep 16, 2025, 07:43 PM UTC
Duration
1d 2h
Detected by Pingoru
Sep 15, 2025, 05:33 PM UTC

Affected components

Reporting

Update timeline

  1. investigating Sep 15, 2025, 05:34 PM UTC

    Reports of MySheerID reporting getting stuck in pending status. Our engineering team is investigating this issue currently.

  2. resolved Sep 16, 2025, 07:43 PM UTC

    This incident has been resolved. We suggest re-running any reports you had stuck in pending

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