ShareFile incident

Customers may experience degraded experience while creating projects and engagements in Tax Solution

Minor Vendor's status page →

Resolved after 27 minutes, affecting ShareFile®, on January 28, 2026.

identified Jan 28, 2026, 01:16 AM UTC

The issue has been identified and a fix is being implemented.

Started
Jan 28, 2026, 01:15 AM UTC
Resolved
Jan 28, 2026, 01:42 AM UTC
Duration
27m
Detected by Pingoru
Jan 28, 2026, 01:15 AM UTC

Affected components

ShareFile®

Update timeline

  1. investigating Jan 28, 2026, 01:15 AM UTC

    We are currently investigating this issue.

  2. identified Jan 28, 2026, 01:16 AM UTC

    The issue has been identified and a fix is being implemented.

  3. resolved Jan 28, 2026, 01:42 AM UTC

    This incident has been resolved.

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