ShareFile incident

Some ShareFile customers may be experiencing issues with their ShareFile account

Resolved after 4 hours 59 minutes, affecting ShareFile®, on September 21, 2026.

investigating Sep 21, 2026, 09:45 PM UTC

Some ShareFile customers may be experiencing issues with their accounts. We are investigating this issue and we will provide updates here as soon as available.

Started
Sep 21, 2026, 09:45 PM UTC
Resolved
Sep 22, 2026, 02:45 AM UTC
Duration
4h 59m
Detected by Pingoru
Sep 21, 2026, 09:45 PM UTC

Affected components

ShareFile®

Update timeline

  1. investigating Sep 21, 2026, 09:45 PM UTC

    Some ShareFile customers may be experiencing issues with their accounts. We are investigating this issue and we will provide updates here as soon as available.

  2. resolved Sep 22, 2026, 02:45 AM UTC

    This incident has been resolved.

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