ShareFile incident
Users are experiencing issues searching on docs.sharefile.com
Resolved after 24 minutes, affecting ShareFile®, on January 13, 2025.
ShareFile is aware that users are unable to search docs.sharefile.com and we are actively working towards resolving the issue. As a temporary solution users can click on "Learn more" for the product tile in question, and will be able to navigate to documentation via the tree on the left side of their screen.
Affected components
Update timeline
- identified Jan 13, 2025, 07:11 PM UTC
ShareFile is aware that users are unable to search docs.sharefile.com and we are actively working towards resolving the issue. As a temporary solution users can click on "Learn more" for the product tile in question, and will be able to navigate to documentation via the tree on the left side of their screen.
- resolved Jan 13, 2025, 07:35 PM UTC
This incident has been resolved.
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