ShareFile incident
Public Share Links (name and email) is not be accessible by end users
Major Vendor's status page →
Resolved after 1 hour 27 minutes, affecting ShareFile®, on January 21, 2025.
A fix has been implemented and we are monitoring the results.
Affected components
ShareFile®
Update timeline
- identified Jan 21, 2025, 04:50 PM UTC
Public Share Links (name and email) is not accessible by end users. However, link creation will remain available during this time.
- identified Jan 21, 2025, 05:02 PM UTC
We are continuing to work on a fix for this issue.
- monitoring Jan 21, 2025, 06:15 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Jan 21, 2025, 06:17 PM UTC
This incident has been resolved.
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