ShareFile incident

File preview failing on multiple on-prem environments

Resolved after 1 hour 17 minutes, affecting ShareFile®, on February 24, 2025.

investigating Feb 24, 2025, 04:18 PM UTC

We are currently investigating the issue

Started
Feb 24, 2025, 04:18 PM UTC
Resolved
Feb 24, 2025, 05:36 PM UTC
Duration
1h 17m
Detected by Pingoru
Feb 24, 2025, 04:18 PM UTC

Affected components

ShareFile®

Update timeline

  1. investigating Feb 24, 2025, 04:18 PM UTC

    We are currently investigating the issue

  2. resolved Feb 24, 2025, 05:36 PM UTC

    This incident has been resolved.

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