ShareFile incident
Users are unable to send documents for signature due to auth failures
Major Vendor's status page →
Resolved after 1 hour 29 minutes, affecting ShareFile®, on June 10, 2025.
This incident has been resolved. If you are still experiencing any issues, please let us know via support using this link https://support.sharefile.com/
Affected components
ShareFile®
Update timeline
- investigating Jun 10, 2025, 01:01 AM UTC
We are currently investigating this issue.
- identified Jun 10, 2025, 01:51 AM UTC
The issue has been identified and a fix is being implemented.
- monitoring Jun 10, 2025, 01:56 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Jun 10, 2025, 05:48 AM UTC
This incident has been resolved. If you are still experiencing any issues, please let us know via support using this link https://support.sharefile.com/
Your product runs on more than ShareFile
Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.
Amazon Web Services