ShareFile incident

Self Service Billing & Amendments - Degraded experience

Resolved after 7 hours 58 minutes, affecting ShareFile®, on June 10, 2025.

investigating Jun 10, 2025, 06:10 PM UTC

We're currently experiencing issues with self-service billing changes and amendments in ShareFile. We are actively working to resolve it.

Started: Jun 10, 2025, 06:10 PM UTC
Resolved: Jun 11, 2025, 02:09 AM UTC
Duration: 7h 58m
Detected by Pingoru: Jun 10, 2025, 06:10 PM UTC

Affected components

ShareFile®

Update timeline

investigating Jun 10, 2025, 06:10 PM UTC

We're currently experiencing issues with self-service billing changes and amendments in ShareFile. We are actively working to resolve it.
resolved Jun 11, 2025, 02:09 AM UTC

The Incident has been resolved.

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