Resolved after 1 hour 32 minutes, affecting ShareFile®, on July 8, 2025.
A fix has been implemented and we are monitoring the results.
Affected components
ShareFile®
Update timeline
- investigating Jul 08, 2025, 03:28 PM UTC
We're currently experiencing intermittent issues with self-service billing changes in ShareFile. We are actively working to resolve it.
- monitoring Jul 08, 2025, 04:08 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Jul 08, 2025, 05:01 PM UTC
This incident has been resolved.
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