ShareFile incident
Some ShareFile customers may be experiencing issues with uploading files to cloud zones
Notice Vendor's status page →
Resolved after 1 hour 7 minutes, affecting ShareFile®, on September 23, 2025.
A fix has been implemented and we are monitoring the results.
Affected components
ShareFile®
Update timeline
- investigating Sep 23, 2025, 08:19 PM UTC
Some ShareFile customers may be experiencing issues with their accounts. We are investigating this issue and we will provide updates here as soon as available.
- investigating Sep 23, 2025, 08:42 PM UTC
We are continuing to investigate this issue.
- identified Sep 23, 2025, 08:50 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring Sep 23, 2025, 09:08 PM UTC
A fix has been implemented and we are monitoring the results.
- investigating Sep 23, 2025, 09:16 PM UTC
We are currently investigating this issue.
- monitoring Sep 23, 2025, 09:18 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Sep 23, 2025, 09:26 PM UTC
This incident has been resolved.
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