Shakepay incident

Widespread Service Unavailability

Resolved after 26 minutes, affecting Interac e-Transfer funding and Interac e-Transfer cashouts and 1 more, on July 8, 2026.

investigating Jul 08, 2026, 06:53 PM UTC

We are continuing to investigate this issue.

Started: Jul 08, 2026, 06:32 PM UTC
Resolved: Jul 08, 2026, 06:59 PM UTC
Duration: 26m
Detected by Pingoru: Jul 08, 2026, 06:32 PM UTC

Affected components

Interac e-Transfer fundingInterac e-Transfer cashoutsWebsiteBitcoin fundingBitcoin cashoutsBuy and sellMobile appsEthereum fundingEthereum cashoutsAuthentication

Update timeline

investigating Jul 08, 2026, 06:32 PM UTC

We are currently investigating an issue causing widespread service unavailability for some customers. During this time, you may be unable to access the Shakepay app or experience failures when attempting to use core features. Our team is actively investigating the issue and working to restore service as quickly as possible. We apologize for the disruption and will provide another update as soon as we have more information.
investigating Jul 08, 2026, 06:53 PM UTC

We are continuing to investigate this issue.
resolved Jul 08, 2026, 06:59 PM UTC

This incident has been resolved.

Your product runs on more than Shakepay

Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.