Shakepay incident

E-transfer outage

Resolved after 1 day 6 hours, affecting Interac e-Transfer funding, on October 18, 2026.

investigating Oct 18, 2026, 06:14 AM UTC

Shakepay is currently experiencing an outage affecting Interac e-Transfers. Users may experience significant delays or be unable to send or receive e-Transfers at this time. Our team is actively investigating and working to restore service as quickly as possible.

Started
Oct 18, 2026, 06:14 AM UTC
Resolved
Oct 19, 2026, 12:54 PM UTC
Duration
1d 6h
Detected by Pingoru
Oct 18, 2026, 06:14 AM UTC

Affected components

Interac e-Transfer funding

Update timeline

  1. investigating Oct 18, 2026, 06:14 AM UTC

    Shakepay is currently experiencing an outage affecting Interac e-Transfers. Users may experience significant delays or be unable to send or receive e-Transfers at this time. Our team is actively investigating and working to restore service as quickly as possible.

  2. resolved Oct 19, 2026, 12:54 PM UTC

    This incident has been resolved.

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