Shakepay incident

Interac Money Requests currently delayed

Resolved after 34 minutes, affecting Interac e-Transfer funding, on October 5, 2026.

monitoring Oct 05, 2026, 07:37 PM UTC

A fix has been implemented and we are monitoring the results.

Started
Oct 05, 2026, 07:14 PM UTC
Resolved
Oct 05, 2026, 07:49 PM UTC
Duration
34m
Detected by Pingoru
Oct 05, 2026, 07:14 PM UTC

Affected components

Interac e-Transfer funding

Update timeline

  1. investigating Oct 05, 2026, 07:14 PM UTC

    We are currently investigating this issue.

  2. identified Oct 05, 2026, 07:24 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Oct 05, 2026, 07:37 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Oct 05, 2026, 07:49 PM UTC

    This incident has been resolved.

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