Shakepay incident

USDC Cashout Delayed

Minor Vendor's status page →

Resolved after 33 minutes, affecting Ethereum cashouts, on November 3, 2025.

monitoring Nov 04, 2025, 12:10 AM UTC

A fix has been implemented and we are monitoring the results.

Started
Nov 03, 2025, 11:39 PM UTC
Resolved
Nov 04, 2025, 12:12 AM UTC
Duration
33m
Detected by Pingoru
Nov 03, 2025, 11:39 PM UTC

Affected components

Ethereum cashouts

Update timeline

  1. identified Nov 03, 2025, 11:39 PM UTC

    We've identified an issue preventing USDC cashout from the app. We're working on a fix - Estimated time of resolution is 7:15 PM ET. Thank you for your patience

  2. monitoring Nov 04, 2025, 12:10 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Nov 04, 2025, 12:12 AM UTC

    This incident has been resolved.

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