Shakepay incident

Our mobile and web are slow to respond

Major Vendor's status page →

Resolved after 45 minutes, affecting Website and Buy and sell and 1 more, on November 10, 2025.

monitoring Nov 10, 2025, 09:21 AM UTC

A fix has been implemented and we are monitoring the results.

Started
Nov 10, 2025, 08:50 AM UTC
Resolved
Nov 10, 2025, 09:36 AM UTC
Duration
45m
Detected by Pingoru
Nov 10, 2025, 08:50 AM UTC

Affected components

WebsiteBuy and sellMobile apps

Update timeline

  1. investigating Nov 10, 2025, 08:50 AM UTC

    We are currently investigating this issue.

  2. monitoring Nov 10, 2025, 09:21 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Nov 10, 2025, 09:36 AM UTC

    This incident has been resolved.

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