Resolved after 38 minutes, affecting Website and Mobile apps, on November 11, 2025.
A fix has been implemented and we are monitoring the results.
Affected components
WebsiteMobile apps
Update timeline
- investigating Nov 11, 2025, 09:34 PM UTC
We are currently investigating this issue.
- identified Nov 11, 2025, 09:42 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring Nov 11, 2025, 09:54 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Nov 11, 2025, 10:12 PM UTC
This incident has been resolved.
Your product runs on more than Shakepay
Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.