Shakepay incident
Degraded Performance with Interac Money Requests and Ethereum Funding
Minor Vendor's status page →
Resolved after 1 hour 47 minutes, affecting Interac e-Transfer funding and Ethereum funding, on November 11, 2025.
A fix has been implemented and we are monitoring the results.
Affected components
Interac e-Transfer fundingEthereum funding
Update timeline
- investigating Nov 11, 2025, 10:44 PM UTC
We’re currently experiencing delays with Interac e-Transfer money requests and USDC to USD conversions. The issue has been identified, and a fix is being rolled out. Thank you for your patience while we work to resolve this.
- investigating Nov 11, 2025, 11:37 PM UTC
We are continuing to investigate this issue.
- monitoring Nov 12, 2025, 12:16 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Nov 12, 2025, 12:31 AM UTC
This incident has been resolved.
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