Shakepay incident

Delayed Incoming E-Transfers

Resolved after 46 minutes, affecting Interac e-Transfer funding, on November 13, 2025.

investigating Nov 13, 2025, 07:40 PM UTC

We are currently investigating the issue - Pending e-Transfers will get processed as soon as possible.

Started
Nov 13, 2025, 07:40 PM UTC
Resolved
Nov 13, 2025, 08:27 PM UTC
Duration
46m
Detected by Pingoru
Nov 13, 2025, 07:40 PM UTC

Affected components

Interac e-Transfer funding

Update timeline

  1. investigating Nov 13, 2025, 07:40 PM UTC

    We are currently investigating the issue - Pending e-Transfers will get processed as soon as possible.

  2. resolved Nov 13, 2025, 08:27 PM UTC

    This incident has been resolved.

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